Terms & Conditions

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms & Conditions. This agreement is between you (the user) and myjudi. If you do not agree with any part of these terms, you must immediately cease using our services.

We reserve the right to update these terms periodically. Your continued use of the platform following any changes constitutes your acceptance of the revised terms. Please review this page regularly to stay informed.

2. Eligibility

To register an account, you must be at least 18 years of age (or the legal minimum age required by the laws applicable to Malaysia). By creating an account, you represent that you have the full legal capacity to enter into this agreement.

Our services are intended strictly for users within Malaysia. Access to the platform may be restricted for users in certain regions where online gaming is prohibited.

3. Account Registration & Security

Users must provide accurate and complete information during registration. To ensure security and prevent fraud, a Know Your Customer (KYC) verification process is required before any withdrawals can be processed.

Strictly one account per person, household, or IP address is allowed. If we detect duplicate accounts, we reserve the right to close them and void any winnings associated with them.

You are solely responsible for maintaining the confidentiality of your login credentials. If you suspect your account has been compromised, please contact our support team immediately through the channels on this site.

4. Deposits & Withdrawals

We offer a variety of payment categories for your convenience. Deposit and withdrawal limits, as well as processing times, are displayed in your account and may vary based on the payment method selected.

For security reasons, all deposits and withdrawals must be made using a payment method owned by the registered account holder. Third-party payments are strictly prohibited.

Withdrawal requests are subject to account verification and internal security checks. We may request additional documentation to verify your identity before approving a payout.

5. Bonuses & Promotions

All promotional offers are subject to their own specific terms and conditions. For current offers and their specific rules, please visit our Promotions page.

Wagering Requirements: Most bonuses come with "playthrough" or wagering requirements. This means bonus funds must be bet a certain number of times before they are converted into withdrawable cash.

Bonus funds are treated separately from your real cash balance. While a bonus is active, maximum bet limits per round may apply. Any bets exceeding these limits may result in the cancellation of the bonus and associated winnings.

Bonus abuse, including the use of multiple accounts to claim the same offer, will result in the immediate removal of bonus funds and potential account suspension.

6. Game Rules & Fair Play

All games on our platform utilize certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure complete fairness and unpredictability of outcomes.

In the event of a technical glitch, connection loss, or system failure that interrupts a game round, the round may be declared void, and the original stakes will be refunded to the player's balance.

Any disputes regarding game outcomes will be investigated based on the logs provided by the game supplier, whose decision shall be final.

7. Prohibited Activities

The following activities are strictly forbidden and may lead to immediate account termination and forfeiture of funds:

• Fraudulent activity or providing false information.
• Requesting chargebacks from payment providers.
• Collusion with other players or the use of bots and automation software.
• Arbitrage or hedge betting to guarantee a win.
• Exploiting technical glitches or bugs for profit.
• Money laundering or using the platform for non-gaming financial transfers.
• Using payment methods that do not belong to the account holder.

8. Responsible Gambling

We are committed to providing a safe gaming environment. We provide several tools to help you manage your play, including deposit limits, session reminders, and cool-off periods.

Users may request self-exclusion for a specified period. Once a self-exclusion period is set, it cannot be cancelled early. For more information, please visit our Responsible Gaming page.

9. Intellectual Property

All content on this website, including logos, text, graphics, and software, is the property of myjudi or its partners. You may not copy, reproduce, or distribute any part of the site without our express written consent.

10. Availability & Liability

Our services are provided on an "as is" and "as available" basis. While we strive for 100% uptime, the platform may be interrupted for scheduled maintenance or due to circumstances beyond our control.

In the event of an obvious clerical error (e.g., incorrect odds, displayed balance errors, or payout mistakes), we reserve the right to correct the error and adjust the account balance accordingly.

11. Suspension & Termination

We reserve the right to suspend or close any account if we suspect a breach of these terms, fraudulent activity, or for reasons of security.

During an active investigation, account funds may be temporarily frozen. Upon termination, remaining real-money balances (excluding bonus funds) will be handled according to our internal security protocols.

12. Data Protection

The collection and use of your personal data are governed by our Privacy Policy. We employ industry-standard security measures to protect your information. For full details, please refer to our Privacy Policy.

13. Complaints & Disputes

If you have a concern, we encourage you to use our internal complaint channels first. When submitting a complaint, please provide your account ID and a detailed description of the issue.

Our team will investigate the matter and provide a response. If a dispute remains unresolved after our internal process, it will be handled in accordance with the applicable policies of our partner payment providers and suppliers.

14. Changes to Terms

myjudi may modify these terms at any time. All updates will be posted on this page. We recommend that users check the "Effective Date" at the top of this page to ensure they are reading the most current version.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact our support team through the channels provided on our Support page.